Diligent Group Companies and Subprocessors
Diligent Corporation and its group companies (also referred to here as the “Diligent Group”) are engaged in providing a range of corporate governance software-as-a-service offerings to businesses of all sizes around the world. In the course of providing these services to our customers, the contracting Diligent Group company may rely on other Diligent Group companies or other third parties who process personal data in the course of performing services for customers. In this context, such third parties are referred to as subprocessors.
The Diligent Group conducts due diligence on the practices of subprocessors and requires each subprocessor to be bound by contractual provisions in accordance with the requirements of applicable law (including Article 28 of the General Data Protection Regulation). Diligent Group companies are responsible for their subprocessors in accordance with the terms agreed to in relevant contracts with customers, including applicable data processing terms.
Current Diligent Group customers with data processing terms in place with a Diligent Group company may subscribe to receive notification of new subprocessors before such new subprocessors process personal data in connection with the provision of the Diligent Product.
A customer with data processing terms in place with a Diligent Group company may object to the use of a new subprocessor by sending a notification to privacy@diligent.com within ten (10) business days of receipt of notice of a new subprocessor provided that the customer reasonably believes that use of such subprocessor presents an unreasonable risk to or prevents the customer from complying with applicable law. If the company so objects, the Diligent group company shall either (a) not use the new subprocessor to process the customer’s personal data or (b) shall find an alternative way of reasonably resolving the customer’s objection. If neither (a) nor (b) is reasonably feasible within thirty (30) days of receipt of the customer’s objection, then the customer shall have the right to terminate any services for which the new subprocessor would be used by providing written notice to the Diligent group company at the address for notices indicated in the relevant contract.
Diligent Group Companies:
The following entities are members of the Diligent Group and may function as subprocessors.
Diligent Corporation
Working Address: 111 W. 33rd St, 16th Floor, New York, New York 10120, USA
Email: privacy@diligent.com
Country of Establishment: United States of America
Diligent Canada Inc.
Registered Address: C/O SE Corporate Services Ltd, Suite 1700, Park Place, 666 Burrard Street, Vancouver BC V6C 2X8, Canada
Email: privacy@diligent.com
Country of Establishment: Canada
Diligent Boardbooks Limited
Registered Address: 1 Strand, Grand Buildings, 1st Floor, London WC2N 5HR, United Kingdom
Email: privacy@diligent.com
Country of Establishment: England
Diligent Board Member Services NZ Limited
Physical Address: 17 Birmingham Drive, Middleton Christchurch 8024, New Zealand
Email: privacy@diligent.com
Country of Establishment: New Zealand
Diligent Boardbooks GmbH
Registered Address: München, Geschäftsanschrift: Karl-Scharnagl-Ring 5, c/o Hogan Lovells International LLP, 80539 München
Email: privacy@diligent.com
Country of Establishment: Germany
Diligent Board Services Australia Pty Ltd
Physical Address: Suite 01, Level 46, MLC Centre, 19 Martin Place, Sydney NSW 2000, Australia
Email: privacy@diligent.com
Country of Establishment: Australia
Diligent Software (Pty) Ltd.
Registered Address: B4 Century Square, Heron Crescent, Century City 7441 South Africa
Email: privacy@diligent.com
County of Establishment: South Africa
Diligent APAC Limited
Physical Address: Level 27, World Wide House, 19 Des Voeux Road, Central Hong Kong
Email: privacy@diligent.com
Country of Establishment: Hong Kong Special Administrative Region
Diligent APAC Board Services Pte. Ltd.
Physical Address: Raffles Boulevard, Marina Square #03-308, Suite 3069 Singapore 039594
Email: privacy@diligent.com
Country of Establishment: Singapore
AMA Partners B.V.
Registered Address: Gustav Mahlerlaan 42, Som 1 Gebouw, 2e Verdieping, 1082 MC Amsterdam, Netherlands
Email: privacy@diligent.com
County of Establishment: Netherlands
Diligent Governance Ireland Limited
Registered Address: 6th Floor, South Bank House, Barrow Street, Dublin 4
Email: privacy@diligent.com
County of Establishment: Ireland
Perivan India Private Limited
Registered Address: Industry Manor 2nd Floor, Appasaheb Marathe, Marg, Prabhadevi, Dadar Mumbai, Mumbai City, MH 400025
Email: privacy@diligent.com
County of Establishment: India
Diligent Governance Hungary Kft.
Registered Address: 1062 Budapest, Andrassy ut 100
Email: privacy@diligent.com
Country of Establishment: Hungary
Diligent Brasil Software Ltda
Registered Address: Rua Barão de Itapetininga, nº 288, office 12, 4th floor, República neighborhood, Zip Code 01.042-000, São Paulo, SP, Brazil
Email: privacy@diligent.com
Country of Establishment: Brazil
Companies Solely Offering Diligent Entities or BoardPad on Legacy Contracts
ICSA Software International Limited
Registered Address: 1 Strand, Grand Buildings, 1st Floor, London WC2N 5HR, United Kingdom
Email: privacy@diligent.com
Country of Establishment: England
ICSA Boardroom Apps Limited
Registered Address: 1 Strand, Grand Buildings, 1st Floor, London WC2N 5HR, United Kingdom
Telephone: +44 20 7497 5511
Email: privacy@diligent.com
Country of Establishment: England
ICSA Boardroom Apps GmbH
Registered address: Westendstraße 28, 60325, Frankfurt am Main, Germany
Email: privacy@diligent.com
Country of Establishment: Germany
ICSA Boardroom Apps (HK) Limited
Registered in Hong Kong
Main Address: Level 27, World Wide House 19 Des Vouex Road, Central, Hong Kong
Email: privacy@diligent.com
Country of Establishment: Hong Kong Special Administrative Region
Other Subprocessors:
The following entities are not members of the Diligent Group but provide services that facilitate the delivery of Diligent Group services to customers and which may involve the processing of personal data on behalf of such customers.
Amazon Web Services Inc.
Country of Establishment: United States of America
Address: 1400 Liberty Ridge Drive, Chesterbrook, PA 19087
Services Provided: Provides hosting for video content displayed through the Diligent Insights™ offering where available. Note this functionality is optional and can be turned off on request.
Boomi, Inc.
Country of Establishment: United States of America
Address: 1400 Liberty Ridge Drive, Chesterbrook, PA 19087
Services Provided: Serves as a connector between other subprocessor systems.
Cloudflare, Inc.
Country of Establishment: United States of America
Address: 101 Townsend St., San Francisco, CA 94107
Services Provided: Supplements security to support stability of offerings.
DocuSign, Inc.
Country of Establishment: United States of America
Address: 221 Main Street, Suite 1000, San Francisco, CA 94105
Services Provided: May be used to facilitate execution of purchases or other documents under the Agreement.
Gainsight, Inc.
Country of Establishment: United States of America
Address: 1400 Bridge Parkway #101, Redwood City, CA 94065
Services Provided: Used to facilitate provision of customer support.
Google LLC
Country of Establishment: United States of America
Address: 1600 Amphitheatre Parkway, Mountain View, California 94043
Services Provided: Provides hosting for Manzama, News Analytics, Diligent Governance Intelligence, and similar products. Note this functionality within Diligent Boards is optional and can be turned off on request.
Marketo, Inc.
Country of Establishment: United States of America
Address: 901 Mariners Island Bld Suite 200, San Mateo, CA 94404
Services Provided: Used to facilitate distribution of product updates and communications.
Netsuite Inc.
Country of Establishment: United States of America
Address: 2955 Campus Drive, San Mateo, CA 94403
Services Provided: Used to facilitate provision of customer support and billing.
OwnBackup
Country of Establishment: United States of America
Address: 940 Sylvan Ave., Englewood Cliffs, NJ 07632
Services Provided: Used to back up customer information and training details.
salesforce.com, inc.
Country of Establishment: United States of America
Address: The Landmark @ One Market, 300, San Francisco, CA 94105
Services Provided: Used to facilitate provision of customer support.
Sendgrid, Inc.
Country of Establishment: United States of America
Address: 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308
Services: Used to facilitate distribution of certain product updates and built-in product communications.
Twilio, Inc.
Country of Establishment: United States of America
Address: 375 Beale Street, Suite 300 San Francisco, CA 94105
Services Provided: Used to deliver service related communications and enable two factor authentication.
FinancialForce.com, Inc.,
Country of Establishment: United States of America
Address: 595 Market Street, Suite 2700, San Francisco, California 94105
Services Provided: Used to facilitate provision of customer support.
Diligent Entities and BoardPad Additional Subprocessors
HubSpot, Inc./HubSpot Ireland Limited
Country of Establishment: United States of America/Ireland
Address: One Dockland Central, Guild Street, Dublin 1, Ireland
Services Provided: Used to facilitate provision of customer support.
Microsoft Dynamics 365 (Microsoft Corporation)
Country of Establishment: United States of America
Address: Microsoft Way, Redmond, Washington, 98052-6399 USA
Services Provided: Used to facilitate provision of customer support.
QuickBase
Country of Establishment: United States of America
Address: 150 Cambridgepark Drive, Cambridge, MA 02140, USA
Services Provided: Used to facilitate provision of customer support.
Diligent Equity/EquityEffect Additional Subprocessors
Intercom R&D Unlimited Company
Country of Establishment: Ireland
Address: 3rd Floor, Stephens Court, 18-21 Saint Stephen’s Green, Dublin 2, D02N960
Services Provided: Facilitates delivery of support communications and associated documentation.
Community by Diligent Additional Subprocessors
Microsoft Azure (Microsoft Corporation)
Country of Establishment: United States of America
Address: 6100 Neil Road, Suite 210, Reno, Nevada 89511-1137 USA
Services Provided: Provides hosting for the Community by Diligent offering, where available.
BoardDocs Additional Subprocessors
Amazon Web Services Inc.
Country of Establishment: United States of America
Address: 1400 Liberty Ridge Drive, Chesterbrook, PA 19087
Services Provided: Voting Services
iCompass Additional Subprocessors
Reliant Web Hosting Inc (DBA Tenzing Managed IT Services)
Country of Establishment: Canada
Address: Landmark Technology Centre, 700-1628 Dickson Avenue, Kelowna, BC, Canada, V1Y 9X1
Services Provided: Provides hosting for the iCompass offering, where available.
DotApprove and VirtualBoardRoom and Advanced Approval Workflow Additional Subprocessors
Amazon Web Services Inc.
Country of Establishment: United States of America
Address: 1400 Liberty Ridge Drive, Chesterbrook, PA 19087
Services Provided: Hosting Services
Nordcloud Limited
Country of Establishment: United Kingdom
Address: St James House, 13 Kensington Square, London, W8 5HD
Services Provided: Hosting support services.
Professional Services Subprocessors
LawTrades, Inc.
Country of Establishment: United States of America
Address: 43-01 22nd Street, Suite 514 Long Island City, New York 11101
Services Provided: Providing consulting/set-up services
Lextronica, Inc (dba Legal.io)
Country of Establishment: United States of America
Address: 1535 Mission Street San Francisco, CA 94103
Services Provided: Providing consulting/set-up services
VPS Services, LLC
Country of Establishment: United States of America
Address: 651 N. Broad St., Ste. 308, Middletown, DE 19709
Services Provided: Providing consulting/set-up services